Do you have a question?
The F.A.Q.
Frequently Asked Questions
Call Us
Undergraduate Unit: +607 – 533 5700 / 2287 / 4719 / 2217 / 2314
/ 2223 / 2310
Postgraduate Unit (JB) : +6 07 – 5537789/37794
Postgraduate Unit (KL) : +6 03 – 2180518
Convocation Unit: +607 – 533 3197 / 2236 / 2300 / 2182
Email Us
Undergraduate Academic Matters: amdug@utm.my
Postgraduate Academic Matters: amdpg@utm.my
Convocation Matters: konvo@utm.my
General Questions
How to login MyUTM Portal?
Please refer this manual guidelines MyUTM Portal.
What I need to do if I forgot MyUTM Portal password?
You can emel to aduit@utm.my or click this link https://utmid.utm.my/gk/password-reset/ for password reset.
What are the normal office hour for AMD (UTM JB)?
Please refer to our Home Page for Counter Service or refer to Contact Us for details contact information.
About Our Services
Postponement of Convocation Ceremony 2020
Kindly refer to UTM Convocation Official Website for further information.
How to register the course for Postgraduate Students?
Please refer to Postgraduate Registration Course.
How may I collect my Certificate and Academic Transcript?
There are 3 methods to obtain your document as mention below:
1) Self collecting the degree/diploma & academic transcript at the counter
a) Please present the receipt of returning convocation attire and also graduate’s MyKad/ Passport/ Matric Card (without MyKad/ Passport/ Matric Card: the degree/diploma & academic transcript will not be issued to the graduate)
2) Representatives collecting the degree/diploma & academic transcript at the counter
a) Representatives need to bring Form K1
b) Representatives need to bring and hand in their MyKad/Passport to verify the consent given.
3) Mailing the degree/diploma & academic transcript
a) Please complete Form K2
b) The mailing fees of RM10.00 will be charged. Graduates need to pay through eCommerce UTM, choose relevant postage (Malaysia, Asean or Other Countries).
c) Return Form K2 & Postage Payment Receipt to Academic Management Division, Office of Deputy Vice Chancellor (Academic & International) at Ground Floor, Wing A, Block F54, 81310 Universiti Teknologi Malaysia, Johor Bahru.
Please visit http://www.utm.my/convocation/scroll/ for the guideline to collect your degree/diploma certificate & academic transcript.
How to get the full information about convocation?
Please refer to the UTM Convocation Website.